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Re: AC1900 C7000 wireless connection freezes

Kid_90
Tutor

AC1900 C7000 wireless connection freezes

I'm using the AC1900 C7000 as a Wireless Access Point behind an ATT modem router. 

 

I have wireless access through the AC1900, but every now and then the connection stalls. For instance if my phone is connected to the AC1900 wireless network, everything works fine, but after a period of hours of working fine, I stop getting email. If I turn off and back on my phone wireless connection, email starts flowing again and old undelivered email starts coming. 

 

Anyone knows how to resolve this?

 

Thanks!

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 1 of 4
antinode
Guru

Re: AC1900 C7000 wireless connection freezes

> I'm using the AC1900 C7000 as a Wireless Access Point behind an ATT
> modem router.

 

   How, exactly, did you configure the C7000 for that purpose?  (It's
not a supported mode of operation, and may be harder than you think.)
Possibly interesting:

 

      https://community.netgear.com/t5/x/x/m-p/1463500

 

   That's written for a C6300-as-WAP, but the steps are about the same for
any other router (any make/model) which lacks a one-step WAP option.

 

> Anyone knows how to resolve this?

 

   I don't know what's causing it.  Is e-mail the only service with a
problem?  Web browsing, for example, still works?

Message 2 of 4
Kid_90
Tutor

Re: AC1900 C7000 wireless connection freezes

Browser also loses connection.

 

I configured the wireless networks on the 2 routers to use 2 non-overlapping channels and will see if that resolves the issue. One router configured to use channel 11 and the other one is set to use channel 6 (this is for the 2.4 GHz)

Configured 2 different channels for 5 GHz network as well.

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 3 of 4
Kid_90
Tutor

Re: AC1900 C7000 wireless connection freezes

Still the same issue. Woke up this morning and connection to the Internet was down. Disconnected the wireless connection from my laptop and reconnected again... can access the Internet. 

Still no clue why this is happening.

Message 4 of 4
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