Access My Router


Access My Router

I have a weird problem. I want to access my router C6300 (AC1750). However, the website "" cannot be loaded. I have tried every possible way to solve it, using the ip address to log in, trying to access it through different browsers, etc. The website still cannot be opened even if the router has been factory reset. Anyone who has the same problem? Thanks ahead.

Message 1 of 4

Re: Access My Router

Try or .1.1 or

Be sure to clear out all browser caches. 
Try a different browser.

If these fail, you'll need to factory reset and setup from scratch. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 4

Re: Access My Router

Thanks. But none of them works.

Message 3 of 4

Re: Access My Router

@n_wang wrote:

However, the website "" cannot be loaded.

What happens when you try?


You provide no detail to go on. Statements like "none of them works" are llttle help.


Try answering the questions that Negear's forum suggests:


Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

  • Subject (Include model number and brief summary)
  • Model (Recommended - Helps the community give the best answers)
  • Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.


How are you connecting to the router? Wired LAN? Wifi?


Anything else on the network?





Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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