Reply

Re: Automatic switching from 2.4 to 5.0

djsteele1
Aspirant

Automatic switching from 2.4 to 5.0

Why does my connection on this cable modem wireless router keep dropping. I either connects to Guest or drops on 2.4g or 5.0g. Is there a software or firmware updte to solve this issue.

Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 1 of 4
JamesGL
Master

Re: Automatic switching from 2.4 to 5.0

Hi djsteele1,

 

What is the model number of your router?

You may check http://netgear.com/support/ for firmware updates.

Message 2 of 4
djsteele1
Aspirant

Re: Automatic switching from 2.4 to 5.0

I think this is my Model Number at least that is what is on the backside. How do you know what version it is exactly? I know it is a AC1900 Model: C7000 - but there are no other indications on the back of the router. Thanks

Model: R6800|Nighthawk AC1900 Smart WiFi Router
Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Automatic switching from 2.4 to 5.0

Hello djsteele1

 

Have you tried to adjust your wireless channels in the routers wireless settings.

 

DarrenM

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 2136 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E