Orbi WiFi 7 RBE973
Reply

Re: C3700 email logs failing

emittim3
Follower

C3700 email logs failing

I've been troubleshooting the ability to e-mail the netgear logs from my C3700. I've tried both sending e-mail to an internal e-mail server (confirmed that the internal server is working via a manual smtp mail transmission via 'telnet <IP> 25' and also to Google's GMAIL SMTP service. Both end up with log entries like the below (message of "[email failed] Failed to Connect Tcp Socket! 360" 😞

 

 

[email failed] Failed to Connect Tcp Socket! 3601Mon Jul 25 11:18:22 20160.0.0.0:00.0.0.0:0

 

I have also run tcpdump (wireshark) on the e-mail server and see a bunch of TCP Retransmission issues. Has anyone else seen/experienced this issue and found a way to resolve it?

 

 

 

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: C3700 email logs failing

Hello emittim3

 

Are you able to provide a screenshot of the wireshark so I can have this looked at.

 

DarrenM

Message 2 of 2
Discussion stats
  • 1 reply
  • 2597 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7