C6220 keep shutting down

[skyland1991]

This is the worst product I have ever purchased!! It kept shutting down!!! I have replaced a defective one and this is the Second!!! 

Does anybody have an idea whether can I get a refund or not??????

Thanks

[vkdelta]

Hi, 

did you make sure you have connected correct power adapter?

If yes, Please PM with information. 

[skyland1991]

Thank you for your reply. Probably I should not use the word "shutting down". What I meant is "system crash".  It just stuck there and had no reaction when I pressed the buttons. I need to restart it almost every 2 hours. And it has been like this for almost a month. I am freaking out.

[skyland1991]

Hi,

And for your question, I am using the original power adapter in the box and have tried different power outlets. It didn't work.

[vkdelta]

please PM me.