Reply

C6300V2 wifi connected devices internet drops

N3tG3arN3wbi3
Luminary

C6300V2 wifi connected devices internet drops

My C6300v2, firmware V1.03.06, wifi connected devices has been losing internet connection. Wifi devices will lose internet connection then regain internet connection. Devices on the wifi do not lose connection to the router. My hard connection (ethernet) does not lose internet connection. I am completely lost in fixing this problem and contacting NetGear customer support has not been helpful. 

Model: C6300BD-1CXNAS|Docsis 3.0 AC1750 Cable Modem Router
Message 1 of 2
plemans
Guru

Re: C6300V2 wifi connected devices internet drops

Support wasn't much help because that device was a direct to ISP device.

 

Start with logging into the device and taking a screen snip of the cable connection page. This shows the connection back to the isp. 

I'd also remove any splitters, amplifiers, attenuators from your line. 

Also include a screen snip of the logs. 

have you noticed a difference if it happens with just the 2.4ghz or the 5ghz? 

 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 368 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 6E