C7000 Nighthawk cable/router

[baker4411]

My nighthawk went down during hurricane Harvey. I got it partially back but cannot get it up for dual band just shiws Netfear51 as available netwirk. I also have tge range extender which will extend both bands but cannot get either to show 2.4/5.0 channeks? Is it toast or am I not doing sonething?

[DarrenM]

try to factory reset the unit by holding the reset button for 10 seconds and see if those bands come back with the default names if not could be a hardware issue.

DarrenM