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C7800 wifi speed only 140 mbps on 1g plan????

  • Have a 1gb plan on Xfinity.
  • Nighthawk on the destkop with wired connection getting 920 mbps.
  • Nighthawk wifi, 3 feet away from the router on an Applie iPhone 11 PRO only seeing 140 mbps!
  • Orbi at 30 feet away was giving me over 250 mpbs before going to the  Nighthawk C7800.

 

What's going on here Netgear?

 

 

Model: C7800|Nighthawk X4S-AC3200 WiFi Cable Modem Router
Message 1 of 10

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Re: C7800 wifi speed only 140 mbps on 1g plan????

See you over in the Orbi AX forum then:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

 

Good Luck. 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.15.32(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111

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Re: C7800 wifi speed only 140 mbps on 1g plan????


@itochristopher wrote:
  • Have a 1gb plan on Xfinity.
  • Nighthawk on the destkop with wired connection getting 920 mbps.
  • Nighthawk wifi, 3 feet away from the router on an Applie iPhone 11 PRO only seeing 140 mbps!
  • Orbi at 30 feet away was giving me over 250 mpbs before going to the  Nighthawk C7800.

 

What's going on here Netgear?

 

 


So hardwired is getting the speeds it should. excellent.

Are you testing the wireless speed over 2.4ghz or 5ghz?

And what channel do you have the 5ghz set to?  

Have you tried any other devices for testing the wireless? 

 

Just curious why you switched from the orbi to the C7800? The orbi might not have the peak speeds of the C7800 but it'll have better coverage with its satellites. 

CAX80->GS716v2->RBR50->RBS50-RBS40V-RBS50Y
Message 2 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

I'm testing on the 5GHZ.  When conducting the speed test, it initially goes to 250 mbps then drops to a final score around 130 mbps down and 35 up.  I thought going to a C7800 Nighthawk with 1gb plan on an iPhone 11 pro would give me a lot more than that.   Also since it's a 3.1 DOCIS.  My Orbi was an older one 3.0 DOCIS but the wifi speeds were close to 275 mbps consistently althouhg upload was only 11 mpbs.

 

Is there anything I can do to increase the wifi speed in the house?

 

Should I return the nighthawk and just go with a cable model  and connect to a new Orbi since I don't see an Orbi Cable Modem/Router that's DOCIS 3.1 compliant?

 

Thanks All.

 

 

 

Model: C7800|Nighthawk X4S-AC3200 WiFi Cable Modem Router
Message 3 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

Most wifi speeds will max out at around 400-500Mbps based design and or HW limitations. 

Most AC wireless will not see anything near 900mbps. My 6sP maxes out at around 500 average with Orbi AC or AX. However my 6sP is only rated for AC mode. 

 

Iphone test review:

https://www.youtube.com/watch?v=unc36O66Ef0&feature=youtu.be&t=1062

 

You may see closer to 900Mpbs if you have a AX supporting device. 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.15.32(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 4 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

Yes, understand on the wifi devices I won't get close to 1gb but was hoping at least 500 mbps.

 

On another note, would a mesh orbi provide better coverage than the nighthawk if i wanted to connect in my front and back yards?   If so, this may be another reason I scrape the nighthawk.....

Model: C7800|Nighthawk X4S-AC3200 WiFi Cable Modem Router
Message 5 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

Yes, Orbi has more flexibility for coverage since it comes with satellites to move around to help over areas and theres a out door satellite unit availalbe as well. 

 

 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.15.32(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 6 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

I'm having the same issue....I was getting 300gbps with my old Netgear....purschased the C7800 and upgraded my speed from 300 to 1000gbps...all I can get now is 200 or so...pathetic 

Message 7 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

Contact NG support or return the modem and find something else. 

 

You'll not see anything near 900Mbps on a wifi speed test.


@DeadManWalking wrote:

I'm having the same issue....I was getting 300gbps with my old Netgear....purschased the C7800 and upgraded my speed from 300 to 1000gbps...all I can get now is 200 or so...pathetic 


 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.15.32(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
Message 8 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

Yeah, after poor range coverage in the house and the less than expected wifi speeds of 100-200 mbps, I've decided to return the nighthawk.  

 

Instead of I'm getting:

 

  • Arris SB8200 DOCSIS 3.1 with 2gb ethernet ports - dedicated ethernet with a specific IP for my son's pc for gaming, and another ethernet port for my wifi
  • Orbi RBK753S  - with the base unit and two satellites for better house wide coverage and higher download speeds.

This should address the poor coverage in other parts of the house while giving me higher speeds that I had with the older version of Orbi.  The previouse Orbi CBR40 game me up to 300 mpbs off a 500 mbps data plan.  With the set up above and and move to 1gb plan, I expect to get at least 400-500 mpbs on my devices that can handle that.

 

Thank you to all those that commented previously.

 

 

Model: C7800|Nighthawk X4S-AC3200 WiFi Cable Modem Router
Message 9 of 10
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Re: C7800 wifi speed only 140 mbps on 1g plan????

See you over in the Orbi AX forum then:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

 

Good Luck. 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.15.32(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111

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