I just moved into a new place and bought a CAX30 modem/router to go with my new gigabit internet plan. When I run a speedtest directly on the router I usually see around 700-800mbs which ins't quite the 940 I'm paying for but I haven't even made it to that bridge to cross it yet. I have my PC hardwired into my router via CAT6 cable and the highest speed I have managed to measure on my PC is consistently around 250mbs. I have tried hardwiring several other devices into the router as well, all with similar results. Consistently around 250mbs. I feel like I have pretty well confirmed the issue isn't on my PC side and I spent some time on the phone with Cox verifying the issue wasn't on their side. The fact that I see these high speeds on the router but not on any of my devices seem to confirm that.
I'm pulling my hair out here, I cannot figure out why I can't get these speeds on my devices.
Notes:
Model: CAX30 Cable Modem Router Combo
Router to PC wire: Cat 6
Traffic Monitoring: Disabled
Access Control: Disabled
Parental Controls: Disabled
QoS: Can't find the option to disable this?
Router Speed Test Reported Speed: 700-800mbs
Hardwired devices reported speed: 250mbs
Wifi Speeds: 220mbs
Post Factory Reset: Same results
Speedtest methods: Cox speedtest, ookla windows app (to avoid potential browser bottlenecks), google speed test, fast speed test
Any help you can offer is greatly appreciated
