Modem/router constantly reboots. After a restart, it will establish sync with Xfinity network. Xfinity support can see the Modem briefly and from their side they say signals look fine, but after about 20-30 seconds after it locks on the network, the modem will restart itself. The Ethernet ports don't seem to work as well. There are two devices plugged in via Port 1 and 2 and neither work nor do the link lights on the front panel come on like they were before. Initially WiFi was not working as well. This was hard to diagnose because I also have a Mesh extender that was presenting the SSID. Once that was turned off, the Modem itself was not broadcasting the assigned SSID. After a third factory reset, it started broadcasting the default WiFi SSID but does not allow any WiFi device to connect using the default WiFi password.
I cannot log into the device via Wifi or Ethernet to troubleshoot any further or look at an diagnostic logs. The Netgear App shows the devices as offline, and was only showing the Extender which also indicated that the Modem itself was offline.
I have ruled out an issue with Xfinity as I was able to connect my old Arris Cable Modem which immediately synched and once provisioned on Xfinity, allowed me to restore my Internet connection.
