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I have above modem. I am using Chrome as a browser. I have followed all instructions on how to log into the modem including resetting the hardware. I am using the correct http://192.168.100.1 to log in. No matter how many times i have manually typed in the http or cut and paste my browswer times out and tells me it cannot locate the item i am searching. What am i doing wrong? I also tried to open it using IE. No luck. I have the modem connected to my laptop via an ethernet cable. my laptop is using wifi to connect to the web. the modem is powered up.
I own the modem. tried the reset. didnt correct issue. i just read about perhaps some active x is blocking it. not the case. i am totally stumped. Do i need to have the coax from the cable company fastened on to the modem? Info on the web says to do that on initial set up but i am merely trying to update firmware.
