CM1000 & New Router

[LlamaLord]

I am planing on getting the xr700 when it comes out to upgrade my R9000.   The Wifi in my R9000 is having problems so i thought to give Duma a try before making my big purchase again i went out and got the xr500.  Ever since plugging this unit in i have been having problems with my internet.

Current setup

Comcast

CM1000

XR500 - 2.3.2.32 (A7Legit)

The unit seems to keep losing connecting with my CM1000 modem.  When i first plugged this all in i notice my CM1000 had an orange light at the bottom. So i checked all cables and gave everything and reboot and it seem to work just fine.  Now i just get home today and my internet keeps cutting in and out and i notice that the orange light came back on.  I am using the same cables as my old router so i know those are good so i am not sure if this is a Duma problem or just bad hardware from netgear.  I have a ping going to both the modem and router everything seems fine but then i would just drop connect to my modem.  Never had or seen this light before with the R9000 but this router seems to be giving me problems. If i am missing anything or info please let me know.

Any ideas before i get the xr700

[vkdelta]

Pls provide following logs from modem:

1. DOCSIS Event logs

2. Power table (aka connection table)

give network logs as well from Gaming router as well.

[LlamaLord]

Here are the Power Table for the CM1000.  Right now i have a Asus router in the spot of the xr500.  I also cleared all logs once i get it up and running. Called Netgear support and said it was the MAC address.  I had to copy my NIC card mac address to the xr500?  Is this correct?  Never had to do this with my R9000.

<tabindex=-1>Startup Procedure

Procedure Status Comment Acquire Downstream Channel 675000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enable BPI+ IP Provisioning Mode Honor MDD IPv6 only

<tabindex=-1>Downstream Bonded Channels

Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 29 675000000 Hz 5.7 dBmV 41.3 dB 246917687 0 0 2 Locked QAM256 1 507000000 Hz 4.4 dBmV 43.1 dB 245439437 0 0 3 Locked QAM256 2 513000000 Hz 4.3 dBmV 43.0 dB 245448384 0 0 4 Locked QAM256 3 519000000 Hz 4.3 dBmV 43.2 dB 245457562 0 0 5 Locked QAM256 4 525000000 Hz 4.1 dBmV 43.0 dB 245467124 0 0 6 Locked QAM256 5 531000000 Hz 4.0 dBmV 42.9 dB 245475543 0 0 7 Locked QAM256 6 537000000 Hz 3.9 dBmV 42.7 dB 245493627 0 0 8 Locked QAM256 7 543000000 Hz 3.8 dBmV 42.8 dB 245502840 0 0 9 Locked QAM256 8 549000000 Hz 3.8 dBmV 42.8 dB 245517612 0 0 10 Locked QAM256 9 555000000 Hz 4.3 dBmV 43.2 dB 245527050 0 0 11 Locked QAM256 10 561000000 Hz 4.5 dBmV 42.8 dB 245536462 0 0 12 Locked QAM256 11 567000000 Hz 4.6 dBmV 43.3 dB 245546538 0 0 13 Locked QAM256 12 573000000 Hz 4.6 dBmV 43.3 dB 245555360 0 0 14 Locked QAM256 13 579000000 Hz 4.9 dBmV 43.1 dB 245565149 0 0 15 Locked QAM256 14 585000000 Hz 5.0 dBmV 43.3 dB 245574355 0 0 16 Locked QAM256 15 591000000 Hz 5.1 dBmV 43.3 dB 245583791 0 0 17 Locked QAM256 16 597000000 Hz 5.3 dBmV 43.2 dB 245592950 0 0 18 Locked QAM256 17 603000000 Hz 5.8 dBmV 43.3 dB 245602186 0 0 19 Locked QAM256 18 609000000 Hz 5.6 dBmV 42.8 dB 245611815 0 0 20 Locked QAM256 19 615000000 Hz 5.6 dBmV 43.2 dB 245620902 0 0 21 Locked QAM256 20 621000000 Hz 5.4 dBmV 42.6 dB 245630628 0 0 22 Locked QAM256 21 627000000 Hz 5.3 dBmV 42.6 dB 245639923 0 0 23 Locked QAM256 22 633000000 Hz 5.3 dBmV 42.9 dB 245649175 0 0 24 Locked QAM256 23 639000000 Hz 4.9 dBmV 42.3 dB 245658440 0 0 25 Locked QAM256 24 645000000 Hz 4.7 dBmV 42.3 dB 245668036 0 0 26 Locked QAM256 25 651000000 Hz 4.6 dBmV 42.1 dB 245677404 0 0 27 Locked QAM256 26 657000000 Hz 5.7 dBmV 42.0 dB 245687235 0 0 28 Locked QAM256 27 663000000 Hz 6.2 dBmV 42.4 dB 245696101 0 0 29 Locked QAM256 28 669000000 Hz 6.0 dBmV 42.2 dB 245705599 0 0 30 Locked QAM256 30 681000000 Hz 5.8 dBmV 41.9 dB 245714942 0 0 31 Locked QAM256 31 687000000 Hz 5.8 dBmV 41.7 dB 245721662 0 0 32 Locked QAM256 32 693000000 Hz 5.8 dBmV 41.7 dB 245728031 0 0

<tabindex=-1>Upstream Bonded Channels

Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 1 36500000 Hz 41.5 dBmV 2 Locked ATDMA 2 30100000 Hz 42.0 dBmV 3 Locked ATDMA 3 23700000 Hz 42.0 dBmV 4 Not Locked Unknown 0 0 Hz 0.0 dBmV 5 Not Locked Unknown 0 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV

<tabindex=-1>Downstream OFDM Channels

Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0, 1 159 702000000 Hz 6.6 dBmV 41.0 dB 1126 ~ 2969 216455936 4644 1 2 Not Locked 0 0 0 Hz -2.4 dBmV 0.0 dB 0 ~ 4095 0 0 0

<tabindex=-1>Upstream OFDMA Channels

Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked Unknown 0 0 Hz 0 dBmV 2 Not Locked Unknown 0 0 Hz 0 dBmV

[vkdelta]

power levels from CM1000 look fine.

please post event logs.

There is no need to Clone MAC on Cable ISPs.

[LlamaLord]

I KEEP POSTING THE LOGS AND THIS FOURM KEEPS DELETING THEM WHY!!!!

[vkdelta]

you can post them externally and provide link as well. 

[LlamaLord]

So I still have my CM1000 but no longer have the xr700.

But i am having speed problems with Comcast.  Now when i setup this Moden i was getting the 1GB speeds no problem...Over months now it has slowed down.  I had a tech come out and change out the moden to a comcast moden for now.  Speeds seem fine. I called comcast to change my moden back to the CM1000 to see if it is my monden or not.  After speaking with Comcast they tell me that my Moden is not going to work right with Comcast and the only ones that work for the GB speeds are CM1150v or C7800.  So i dont need the Wireless with the C7800 and i can't find any place that sells the CM1150v.

Any ideas?