- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
Start at square 1. Its pointless to troubleshoot a router if the modem or line is the issue.
1. What speeds do you get directly connected to the modem?
2. the R7960P has wan link aggregation. If you're using it, disable it. Link aggregation has had issues for netgear/arris/etc. its been problematic
3. Take a screen snip of the modem's cable connection page. Make sure you get all the info from that page and post it here. It shows your link back to the isp (a snap shot).
4. If you are speedtesting, don't trust the built in app's speedtest. i haven't found it even slightly reliable. Make sure what you're testing on is hardwired in and try dslreports.com or speedtest.xfinity.com The others have had issues saturating gigabit.
5. firmware on the router?
Start at these and let me know results. Like I said, its best to ensure you have full speeds at the modem and then you move on to testing the router.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
Mac or PC for your laptop? for either, make sure to reboot the modem.
Mac:
https://support.apple.com/guide/mac-help/connect-mac-internet-a-cable-modem-mchlp1460/mac
windows:
you should just need to reboot the modem with nothing connected and then connect the pc.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
If you log into the modem (192.168.100.1) and click on cable connection, take a screen snip of that and the logs. Post that back here.
And then speedtest it off the sites I recommended.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
@plemans Confirmed with Comcast over 900mbps coming from modem to laptop.
i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:
- speedtest.xfinity.com = 317mbps
- dslreports.com = 195mbps
tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.
please let me know what you would like to see from the router. I can confirm I have all port aggregation disabled.
thank you!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
@NG_user420 wrote:@plemans Confirmed with Comcast over 900mbps coming from modem to laptop.
i then reconnected cm1100 modem to R7960P and am getting the following WiFi speeds:
- speedtest.xfinity.com = 317mbps
- dslreports.com = 195mbps
tried posting links to the cable connection and logs of the modem, but I guess those are trapped awaiting approval.
please let me know what you would like to see from the router. I can confirm I have all port aggregation disabled.
thank you!!
Make sure you're testing hardwired speeds from the router. Not wifi. Wifi is dependant on device, environment, interference, etc. to many things influence the speed and wireless AC isn't going to max out gigabit.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
I'm saying a lot depends on many variables.
1. devices. Not all wifi devices are created equal. If you've got a wireless ac phone but it only has a 1x1 antenna. its going to connect at a 433mbps link rate. the actual throughput over wireless is roughly 55% of what link rate is (rough) due to wireless overhead. Or if you're device is a wireless N device its going to have lower speeds. If you're device is a 2x2 antenna setup, it'll be faster. So devices matter a lot
2. Environment. things within your home can block wifi. Plaster lathe walls, metal, foil lined insulation, and other things within your home block wifi signals and can lower speeds.
3. interference. to many wireless signals in an area create interference and can slow down speeds. 2.4ghz is more suseptible to this than 5ghz but they both can be impacted.
4. Distance. the further away you are from the router, the slower it'll be.
other things influence wifi as well but those are some of the major ones.
the key is that you're getting full speeds from the hardwired.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
Super helpful. Do you have any config tips for the router? Noticed you have the RAX200, would I see substantial improvement moving to that router from the R7960P? Or is that more of a future proofing move and as more devices get better WiFi capability they will be better able to leverage the more powerful router?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
Config tips?
1. make sure your high bandwidth devices (streamers/gaming devices) are on the 5ghz streams. Its tri-band so there's 2x 5ghz radios. If you're using smart connect, it should balance the load between them. If you're not, just balance the load between them
2. low bandwidth device on the 2.4ghz. Again, if you're using smart connect, it'll do it for you.
3. Centrally locate it if possible. routers are omnidirectional. Meaning they broadcast in all directions. If your router is on one side of your home, half the broadcast isn't covering the home.
4. Firmware updates aren't always awesome as of late. If its running great, I wouldn't worry about it
In terms of the RAX, its overkill even for my place. i bought it so I could get familar with AX devices and routers. That's all. I actually use my orbi for most of my wireless as it has better overall coverage.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
Have you tried the nighthawk mesh? I’m drawn to the sleekness of the nighthawk brand, but if Orbi is the best then so be it. Thinking of converting the R7960P to an access point if I were to go that route, but that may be wishful thinking.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
How big is your home? the R7960P is quite capable. Its a triband with pretty good coverage.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
What device are you testing with?
What 5ghz band are you testing on?
How far away from the router are you when testing?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
Speedtest.xfinity.com just clocked in at 182mbps
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
and what materials is your home? if its standard wood/sheetrock the r7960p should cover that fine
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
at one point you reports 317mbps. was that on the iphone?
have you tried different devices?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
326mbps when running speedtest app
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CM1100 Modem R7960P Router
What firmware is on the R7960P?
You can always try version 1.4.1.44 of the firmware. The newer version installed netgear armor and not all routers responded well to it?
If you downgrade, install the firmware over an ethernet cable, factory reset the router afterwards, and then manually install (not from backup). Don't enable traffic monitoring, qos, or parental controls.
standing right next to the router, you chould probably be able to hit faster speeds that what you're hitting. hard to say 100% again because of variables.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more