CM500 Eathernet LED

[JanL123]

I have a new CM500 cable modem and the Eathernet LED continues to flash red.  The modem is connected to my router and I do not see any explaination for the red flashing. 

[DarrenM]

Hello JanL123

Try to factory reset the modem by holding down the reset button on the back for 10 seconds. Also check your Ethernet cord try another one if available.  I would also contact your ISP make sure the modem is registered properly with them for it to work.

DarrenM