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CM700 Multiple random disconnects a day

muels7
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CM700 Multiple random disconnects a day

For the last week or so, my internet keeps dropping out for a couple of minutes and then comes back up.  It is very frustrating....espcecially when you just cancelled your cable TV to go with a streaming service for less than half the cost.  It my modem logs, I keeping seeing T3 and T4 errors during the time the issue is occuring.  I have attached my logs and my signal levels.  I have no spitters between where the cable comes in and the modem.Modem LogsModem Logs

 

Modem signals.JPG

 

Model: CM700|DOCSIS® 3.0 32x8
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DarrenM
Sr. NETGEAR Moderator

Re: CM700 Multiple random disconnects a day

This sounds like a line issue either in your home or in your local area I suggest having an ISP tech come out and check the lines.

 

DarrenM

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