Can't Login to admin settings even after factory reset - c6300v2

[HumanWolfman]

Says it all. 

Neither router login pages work, nor do direct IP pages.

Admin/password does not work.

Nighthawk app does not work.

Password recovery does not work as it asks me security questions I *never* entered.

Factory resetting modem did nothing. 

I am five seconds from returning this thing unless someone can help me fix it.

[michaelkenward]

The c6300v2 is a cable modem/router. It has very little in common with the Mobile Routers, Hotspots & Modems covered in this section.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

If you do start another discussion, you might like to add a bit of detail about how you are trying to access the settings. Wifi? Wired? Browser? App?

[FURRYe38]

Any progress on this? 

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@HumanWolfman wrote:

Says it all. 

Neither router login pages work, nor do direct IP pages.

Admin/password does not work.

Nighthawk app does not work.

Password recovery does not work as it asks me security questions I *never* entered.

Factory resetting modem did nothing. 

I am five seconds from returning this thing unless someone can help me fix it.

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