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Re: Can't connect to cable modem/router; Can't access router login

mjcpaul
Tutor

Can't connect to cable modem/router; Can't access router login

so... i've been searching around and trying ideas for three hours now. nothing. after a reset, my laptop can connect to the router AND use the internet via WiFi. i was able to use the "routerlogin.net" app once or twice to change my settings back to the way they were, yet no other device would connect and it would tell me the "modem is offline". consistantly, less said times, the router will reset, my laptop will connect with default router settings, my laptop will get internet, and i will get the message that i am not connected via WiFi when attempting to access "routerlogin.net". what the heck is going on here?

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 4
mjcpaul
Tutor

Re: Can't connect to cable modem/router; Can't access router login

some added details:

 

i also tried to access 192.168.1.1 and 192.168.0.1 to no avail. pinged the two IPs and received no response.

Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Can't connect to cable modem/router; Can't access router login

the last one to try is 192.168.100.1

 

DarrenM

Message 3 of 4
mjcpaul
Tutor

Re: Can't connect to cable modem/router; Can't access router login

tried. nothing.

Message 4 of 4
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