Changing Broadband Provider - do I need to reset NetGear ?

[alanell]

I have changed broadband provider today on my home network (Fibre-optic) service.   The new provider believes the service is working fine but I have no connection.

I had thought it may work automatically but am now wondering if I need to go back through the NetGear SetUp Wizard ?    If the Broadband provider has changed does that mean that there is a new IP address that the NetGear needs to hook up with ?

[DarrenM · Accepted solution]

Hello alanell

You may want to factory reset so you will not have any old settings saved from the last ISP will stop strange issues from happening.

DarrenM

[DarrenM · Accepted solution]

Hello alanell

You may want to factory reset so you will not have any old settings saved from the last ISP will stop strange issues from happening.

DarrenM