Connect NAS to Modem

[BHnSD]

I just recently replace my router/modem to an AC1600 C6250.  I used to have a N300 router/modem and I had it connected to another N600 router then I connected a WD My Cloud NAS to the N600 router via Ethernet.  I decided to forgo with the second router and connect the NAS directly to the new C6250.  But I cannot see the NAS on my network and I do not know how to connect to it via my computer.  How to I set up a network drive to access the NAS or what is the proper way to connect the NAS directly to the C6250?

[antinode · Accepted solution]

> [...] I used to have a N300 router/modem and I had it connected to
> another N600 router [...]

   Did either of those devices have a known maker and model number?
"N300" or "N600" is a speed, seldom a model number.  It's tough (for
some of us) to guess what those devices did without knowing what they
were.

> [...] I connected a WD My Cloud NAS to the N600 router via Ethernet.
> [...]

   "WD My Cloud NAS" is also not a model number.

> [...] what is the proper way to connect the NAS directly to the C6250?

   An Ethernet cable should work.  The problem is probably in the
network configuration of your (unspecified) "WD My Cloud NAS".

> [...] So I assumed all I had to do was replace the modem with the new
> one and connnect the NAS directly to the modem but it doesn't even
> register. [...]

   What, exactly, does "doesn't register" mean to you?  That's not a
useful problem description.  It does not say what you did.  It does not
say what happened when you did it.  As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.

   That might have worked, if the NAS box (in its network settings) was
configured to use DHCP.  If the NAS box was configured with a static IP
address, then you might expect some trouble when you change your entire
network configuration behind its back.

   If you can restore your old network configuration, then you should be
able to contact your NAS box management web site, and use that to
configure its network setting so that it uses DHCP.  Otherwise, I'd
guess that it has a "Reset button" which I'd expect to restore it to its
default network settings, which I'd guess would include using DHCP.

   When you do that, if you expect the NAS box always to have the same
IP address, then visit http://netgear.com/support , put in your model
number, and look for Documentation.  Get the User Manual.  Read.  Look
for "Address Reservation".

> Make sure the networking and IP addressing on the NAS is correctly
> configured.

   What he said.

[FURRYe38]

Make sure the networking and IP addressing on the NAS is correctly configured. 

Contact the mfr of the NAS for additional help and information on getting it connected to networks.

[BHnSD]

I had that configuration before with a N300 connected to an N600 connected to the NAS.  So I assumed all I had to do was replace the modem with the new one and connnect the NAS directly to the modem but it doesn't even register.  I even tried using the N600 again connected to the C6250 but it still doesn't register.

[antinode · Accepted solution]

> [...] I used to have a N300 router/modem and I had it connected to
> another N600 router [...]

   Did either of those devices have a known maker and model number?
"N300" or "N600" is a speed, seldom a model number.  It's tough (for
some of us) to guess what those devices did without knowing what they
were.

> [...] I connected a WD My Cloud NAS to the N600 router via Ethernet.
> [...]

   "WD My Cloud NAS" is also not a model number.

> [...] what is the proper way to connect the NAS directly to the C6250?

   An Ethernet cable should work.  The problem is probably in the
network configuration of your (unspecified) "WD My Cloud NAS".

> [...] So I assumed all I had to do was replace the modem with the new
> one and connnect the NAS directly to the modem but it doesn't even
> register. [...]

   What, exactly, does "doesn't register" mean to you?  That's not a
useful problem description.  It does not say what you did.  It does not
say what happened when you did it.  As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.

   That might have worked, if the NAS box (in its network settings) was
configured to use DHCP.  If the NAS box was configured with a static IP
address, then you might expect some trouble when you change your entire
network configuration behind its back.

   If you can restore your old network configuration, then you should be
able to contact your NAS box management web site, and use that to
configure its network setting so that it uses DHCP.  Otherwise, I'd
guess that it has a "Reset button" which I'd expect to restore it to its
default network settings, which I'd guess would include using DHCP.

   When you do that, if you expect the NAS box always to have the same
IP address, then visit http://netgear.com/support , put in your model
number, and look for Documentation.  Get the User Manual.  Read.  Look
for "Address Reservation".

> Make sure the networking and IP addressing on the NAS is correctly
> configured.

   What he said.

[BHnSD]

Thanks that at least explains what I need to look for. I reserved an IP address but the NAS still isn't showing in my network.  I don't know if it is static or not but the NAS did have a 10.0.0.7 address mapped in my network drive.  Not sure if that was a reserved address or a static IP on the NAS but since it isn't showing now I'm assuming it's static.  The N300 is model C3000 and the N600 is model WNDR3400v2.  Unfortunately I factory reset them both before I noticed the issue so reconnecting didn't work.

[antinode]

> [...] the NAS did have a 10.0.0.7 address [...]

   And your computer's IP address is what?

> [...] Not sure if that was a reserved address or a static IP on the
> NAS but since it isn't showing now I'm assuming it's static. [...]

   That'd be my guess.

> [...] I factory reset them both before I noticed the issue so
> reconnecting didn't work.

   Again, some actual IP address information might help determine what's
happening.  If the NAS box is at 10.0.0.X, and everything else on your
LAN is elsewhere, then communication can't work.  Your choices are to
fiddle with the router(s) or to fiddle with the NAS box.

[BHnSD]

Thanks for your help.  Using the previous post I assumed the NAS had a static IP.  I found the instructions to do a soft reset on the NAS which switched it back to the default DCHP and reset the password.  Then I set up the reserved address in the modem so that I can map the network drive.  Problem is now resolved completely and I am accessing my network files.