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Event log CM 1000

dcarey1964
Aspirant

Event log CM 1000

Is there anyone the can look over my event logs and give me so insite on why it keeps going down 2 or 3 times a day. Cox support says it's my equipment.

Model: CM1000-1AZNAS|Ultra-High Speed Cable Modem—DOCSIS® 3.1 Ready
Message 1 of 4
plemans
Guru

Re: Event log CM 1000

Do you also have a screen snip of the cable connections page? it helps to have them both to compare. 

many of your errors/warnings are related to signal issues. That's where that cable connections page can help.

if you have any splitters, attenuators, or amplifiers in line, remove them. 

 

CM2000-> RAXE500-> GS716v2-> WAX218-> EX8000
Message 2 of 4
dcarey1964
Aspirant

Re: Event log CM 1000

i do have a splitter and i downloaded the cable connection log 

Model: CM1000-1AZNAS|Ultra-High Speed Cable Modem—DOCSIS® 3.1 Ready
Message 3 of 4
plemans
Guru

Re: Event log CM 1000

you also need the upstream info. and ofdma

CM2000-> RAXE500-> GS716v2-> WAX218-> EX8000
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