Orbi WiFi 7 RBE973
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Re: Firmware Updates for CM600

Jefjams
Tutor

Firmware Updates for CM600

I am trying to get the latest firmware for my new cm600. Comcast says they DO NOT provide it to my device. I went to Netgear for my devices firmware and the link is BLANK. I am concerned for the consumer and would like to discuss this issue. Sincerely, Jefjams
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TheEther
Guru

Re: Firmware Updates for CM600

Firmware upgrades for DOCSIS cable modems are handled by the ISP. There's nothing Netgear can do.

 

NETGEAR Support How do I update firmware on my ISP provided NETGEAR Modem/Router?

Message 2 of 3
Jefjams
Tutor

Re: Firmware Updates for CM600

Can Netgear be more proactive in making sure the ISPs are keeping up with security protocols and WAN technologies with regards to consumers Netgear devices?  I believe the one they provide has security Vulnerabilities.  PLEASE TAKE ACTION!!!  It is your responsibility as a provider of technical equipment to ensure customer satisfaction and, in this case, this includes security for the benefit of all internet users.

 

Jefjams

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