Orbi WiFi 7 RBE973
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Getting some really weird time outs at the same time every night

tomatolover
Aspirant

Getting some really weird time outs at the same time every night

Have had techs out, they have changed our line, all our connectors and he even adjusted our neighbors lines incase we were getting feedback from them.  Still happening...  

I will include some Image links here since this is a new account.   

https://imgur.com/3Zjt7pV

modems log

 

https://imgur.com/BQa2ffY

Cable connect Cont.

https://imgur.com/nxtsBZN

 

Cable connect Cont.

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
Message 1 of 6

Accepted Solutions
FURRYe38
Guru

Re: Getting some really weird time outs at the same time every night

Have the ISP reprovision the modem. 
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Mod...

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Message 2 of 6

All Replies
FURRYe38
Guru

Re: Getting some really weird time outs at the same time every night

Have the ISP reprovision the modem. 
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Mod...

Message 2 of 6
tomatolover
Aspirant

Re: Getting some really weird time outs at the same time every night

This has worked so far!!!!!!! Thank you! 

Message 3 of 6
FURRYe38
Guru

Re: Getting some really weird time outs at the same time every night

So which suggestion help? 

Message 4 of 6
tomatolover
Aspirant

Re: Getting some really weird time outs at the same time every night

Have the ISP reprovision the modem. 

Message 5 of 6
FURRYe38
Guru

Re: Getting some really weird time outs at the same time every night

Enjoy. Smiley Very Happy

Message 6 of 6
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