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How to contact CCT Support for resolution of a RMA
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How to contact CCT Support for resolution of a RMA
It is now going on 3 weeks that my NighthHawk modem has stopped working. I have multiple cases open with the support team and have purchased the prosupport contract. I have a RMA number which has been escalated for over a week with the CCT team and it is not being reviewed and released so a replacement modem can be shipped to me. Does anyone know how I can get in contact with the CCT team to discuss the RMA and have it released? FYI I have provided the proof of purchase.
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Re: How to contact CCT Support for resolution of a RMA
I would reach out to a forum moderator to see if they can help you.
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Re: How to contact CCT Support for resolution of a RMA
Yes please Pm me your case numbers and RMA numbers and I will escalate the issue.
DarrenM
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Re: How to contact CCT Support for resolution of a RMA
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Re: How to contact CCT Support for resolution of a RMA
Please contact the forum moderator Darren_M.
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