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Lost 100 mbps over wifi with CM1000

accunliffe
Aspirant

Lost 100 mbps over wifi with CM1000

Hi there, 

I recently had a Comcast technician come out and take a look at everything.  Afterward I was getting 150 mbps over wifi for the past two weeks, then out of the blue today everything slowed down, and I am lucky to get about 45 mbps. I am using a Cm1000 with a one-year-old Apple Airport Time Capsule. I contacted Comcast and they said that everything is fine on their end. I tried power-cycling everything, reset the modem to factory settings through the browser, and still nothing.  Attached are screenshots of the connection from the Netgear Genie. Any help is appreciated.

 

-AndrewScreen Shot 2017-10-21 at 7.47.18 PM.pngScreen Shot 2017-10-21 at 7.47.10 PM.png

Model: CM1000|DOCSIS® 3.1
Message 1 of 3
accunliffe
Aspirant

Re: Lost 100 mbps over wifi with CM1000

Also, here are the logs:Screen Shot 2017-10-21 at 7.58.27 PM.png

Model: CM1000|DOCSIS® 3.1
Message 2 of 3
vkdelta
NETGEAR Expert

Re: Lost 100 mbps over wifi with CM1000

have you tried connecting directly to CM1000 with GIGABIT ETHERNET Cable and see what happens? If you get 150 Mbps, then the problem with time-capsule.

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