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Netgear CM500 modem has issues connecting but works fine once it does
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Netgear CM500 modem has issues connecting but works fine once it does
Whenever I boot up my PC my CM500 modem has frequent issues trying to connect to the Internet. I have to restart them modem multiple time before the connection finally occurs.
Once the connection is successful, the modem and connection are fine. I have no slow-downs or drops. But if I have to re-boot my computer very often I will have same issues trying to re-establish the connection again. But sometimes I don't and sometimes when I first boot up my PC the connection occurs without issues.
My ISP is Spectrum and I notice they still haven't upgraded the modem driver. Netgear support says it should be V1.01.07 but when I check through the Genie GUI page it is V1.01.04. The ISP is supposed to be the one who updates the modem driver, aren't they?
Anyway, I would appreciate any suggestions on how to resolve the issue of establishing my Internet conncetion with the modem. Thanks!
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Re: Netgear CM500 modem has issues connecting but works fine once it does
Please provide your event log and connection table.
your problem may be with your line quality and not the modem.
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