Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Offline c700 nighthawk
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2018-02-28
07:15 PM
2018-02-28
07:15 PM
Offline c700 nighthawk
Bought this device in Sept. No issues until about 3 days ago. I now have no internet connection. Called isp and everything is fine in their end had a tech out who used a test modem and that worked fine they are saying the device is offline and logged into modem and it says it's offline. Spoke to netgear and they say device is working fine after ping test and checking the ip address but do not offer a fix without me giving them money. Any ideas or suggestions to fix this issue would be helpful. Have tried factory reset but to no avail.
Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 1 of 2
Labels:
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2018-03-05
01:52 PM
2018-03-05
01:52 PM
Re: Offline c700 nighthawk
Have you tried to connect with a PC that is wired to the C7000? also you may want to double check with the ISP that they didnt remove your modem in the system and assign that test modem that the tech hooked up to have internet.
DarrenM
Message 2 of 2
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more