Orange/amber light won't change

[Lpap]

I have had this modem for a bit and it has worked perfectly fine. I just moved and now when I plug it in the orange/amber light won't change to white indicating that the internet connection isn't ready. It's been plugged in for over an hour and I never had this problem in my old house. Any ideas on how to help?

[DarrenM]

Hello Lpap

Have you contacted your ISP and made sure they moved your modem to the new address sometimes it gets lost in the billing system during moves.

DarrenM