Poor Upstream?

[nykspree8]

Just got off with my ISP and everything on their end shows normal, but my Upstream status continues to flag as "Poor".  Also, when I originally set this modem up they couldn't do it over the phone so they sent a tech out to do the set up  and they checked the line quality and everything checked out as well.  Is this something on my end I need to adjust with any of my router settings? Please help! 

Cable Connection

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Cable Diagnostic Status:   Poor Action:   [Upstream Power Level] Try these actions (Click the Refresh button after each step): 1) Make sure the coaxial cable is tightly connected. 2) Remove any unnecessary splitters. 3) Replace any required splitters. 4) Contact your service provider for troubleshooting help. Internet Access:  Downstream Status:  Upstream Status:    Refresh Save Cable Diagnostic Info Advanced Information Frequency Start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency

Startup Procedure

Procedure Status Comment Acquire Downstream Channel 627 MHz Locked Connectivity State OK Operational Boot State OK Operational Security Enabled BPI+

Downstream Bonded Channels

Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked 256 QAM 33 627000000 Hz 3.1 dBmV 43.4 dB 0 0 2 Locked 256 QAM 1 417000000 Hz 5.1 dBmV 44.2 dB 0 0 3 Locked 256 QAM 2 423000000 Hz 5.0 dBmV 44.1 dB 0 0 4 Locked 256 QAM 3 429000000 Hz 5.0 dBmV 44.1 dB 0 0 5 Locked 256 QAM 4 435000000 Hz 4.8 dBmV 44.1 dB 0 0 6 Locked 256 QAM 6 453000000 Hz 4.2 dBmV 43.9 dB 0 0 7 Locked 256 QAM 7 459000000 Hz 4.5 dBmV 44.0 dB 0 0 8 Locked 256 QAM 8 465000000 Hz 4.3 dBmV 44.0 dB 0 0 9 Locked 256 QAM 9 471000000 Hz 4.0 dBmV 43.8 dB 0 0 10 Locked 256 QAM 10 477000000 Hz 4.0 dBmV 43.8 dB 0 0 11 Locked 256 QAM 11 483000000 Hz 3.5 dBmV 43.6 dB 0 0 12 Locked 256 QAM 12 489000000 Hz 4.1 dBmV 43.9 dB 0 0 13 Locked 256 QAM 13 495000000 Hz 4.0 dBmV 43.9 dB 0 0 14 Locked 256 QAM 14 501000000 Hz 4.2 dBmV 44.0 dB 0 0 15 Locked 256 QAM 15 507000000 Hz 4.2 dBmV 44.0 dB 0 0 16 Locked 256 QAM 16 513000000 Hz 3.9 dBmV 43.9 dB 0 0 17 Locked 256 QAM 17 519000000 Hz 3.7 dBmV 43.8 dB 0 0 18 Locked 256 QAM 18 525000000 Hz 3.7 dBmV 43.8 dB 0 0 19 Locked 256 QAM 19 531000000 Hz 3.8 dBmV 43.9 dB 0 0 20 Locked 256 QAM 20 555000000 Hz 3.8 dBmV 43.8 dB 0 0 21 Locked 256 QAM 21 561000000 Hz 3.7 dBmV 43.8 dB 0 0 22 Locked 256 QAM 22 567000000 Hz 3.6 dBmV 43.7 dB 0 0 23 Locked 256 QAM 23 573000000 Hz 3.7 dBmV 43.7 dB 0 0 24 Locked 256 QAM 24 579000000 Hz 3.7 dBmV 43.7 dB 0 0 25 Locked 256 QAM 26 585000000 Hz 3.7 dBmV 43.7 dB 0 0 26 Locked 256 QAM 27 591000000 Hz 3.8 dBmV 43.8 dB 0 0 27 Locked 256 QAM 28 597000000 Hz 3.3 dBmV 43.5 dB 0 0 28 Locked 256 QAM 29 603000000 Hz 3.4 dBmV 43.6 dB 0 0 29 Locked 256 QAM 30 609000000 Hz 3.1 dBmV 43.4 dB 0 0 30 Locked 256 QAM 31 615000000 Hz 3.2 dBmV 43.5 dB 0 0 31 Locked 256 QAM 32 621000000 Hz 3.2 dBmV 43.5 dB 0 0 32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0

Upstream Bonded Channels

Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 47 5120 Ksym/sec 30400000 Hz 31.5 dBmV 2 Locked ATDMA 45 5120 Ksym/sec 17600000 Hz 29.5 dBmV 3 Locked ATDMA 48 5120 Ksym/sec 36800000 Hz 32.5 dBmV 4 Locked ATDMA 46 5120 Ksym/sec 24000000 Hz 30.8 dBmV 5 Not Locked Unknown 0 0 0 0.0 dBmV 6 Not Locked Unknown 0 0 0 0.0 dBmV 7 Not Locked Unknown 0 0 0 0.0 dBmV 8 Not Locked Unknown 0 0 0 0.0 dBmV

[plemans]

are you having issues with it? It is low but if you're really close to the hub, it might still be ok. 

Got a screen snip of the logs?