Readyshare Netgear C7800 - Mac OS


Readyshare Netgear C7800 - Mac OS

Nighthawk C7800 X4S-AC3200


Western Digital Elements 4TB HDD Connected to Router via USB 


I can connect to the hard drive via Finder using smb://readyshare. I am able to mount two drives Q and R. 

I am unable to create folders or add anything to the drives using finder.

I can create folders from the Gateway screen through my browser but I am also unable to modify those created folders by adding files or folders.

I have changed the ready share access settings to and from "admin" and "all-no password". Neither has been successful. 

I am prompted for a username and I have used my MacOS login and password, my Netgear admin and password, I've tried leaving the username blank and completing with my NetGear password, I've tried leaving both blank. 

When I clearly use the wrong username and password I get an error code saying I don't have permissions. However, when I use my Netgear information it thinks for several minutes then shakes its head, "no". 


How do I use this feature? 


Also wondering if NetGear will reimburse me for the external hard drive which I have purchased because I thought their equipment would work as intended. I know the answer I'm feeling like I was sold a bill of goods that NetGear won't be able to pay up.

Model: C7800|Nighthawk X4S-AC3200 WiFi Cable Modem Router
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Re: Readyshare Netgear C7800 - Mac OS


Return the drive to the place of purchase if you got one from a company with a good refund policy. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK853 (Router Mode), Wired Backhaul and RBK752 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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