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Re: Roku 2 Won't Retrieve Some MP4 Files From ReadyShare Network Drive

TheTooleMan
Aspirant

Roku 2 Won't Retrieve Some MP4 Files From ReadyShare Network Drive

My new Roku 2's Media Player will not retrieve and play some MP4 files from the WD Elements hard drive connected as a ReadyShare drive to my Netgear EX6300. Many MP4 and MKV files load and play just fine from the ReadyShare drive, but certain ones hang at about 10% on the "retrieving" screen and never load. I put an MP4 file that would not retrieve via the router on a USB thumb drive and plugged it directly into the Roku, and it retrieved and played perfectly. What could be going on?

Message 1 of 4
TheTooleMan
Aspirant

Re: Roku 2 Won't Retrieve Some MP4 Files From ReadyShare Network Drive

Thought someone would chime in on this problem by now. Any ideas?

Message 2 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Roku 2 Won't Retrieve Some MP4 Files From ReadyShare Network Drive

Hello TheTooleMan

 

Is that file bigger than the others? also try to move the file to a different folder on the drive could just be a strange issue.

 

DarrenM

Message 3 of 4
TheTooleMan
Aspirant

Re: Roku 2 Won't Retrieve Some MP4 Files From ReadyShare Network Drive

Other larger files stream OK. I don't see how putting it into another folder would do any good.

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