Router Login Page Only Shows Banner

[NumberMuncher]

I'm trying to log into my router's login page (198.168.1.1) and it lets me login and shows me the landing page after loading, but nothing else (see screenshot). I've tried in 3 different browsers, clearing history, connecting via wifi (2.4 and 5), and ethernet.

All browsers are up to date as well as the router's firmware. 

Any ideas?

[FURRYe38 · Accepted solution]

Factory reset the modem and setup from scratch?

[FURRYe38 · Accepted solution]

Factory reset the modem and setup from scratch?

[NumberMuncher]

Thanks for the suggestion. I really didn't want to do that, but I'll give it a try.

[jffwarner0]

I've had a similar issue before. Try a different browser that you've never used before on that device.

For example, my RouterLogin page refused to go past that screen on Firefox (a month ago). On Edge, it refuses to login at all. On Chrome, however, it worked flawlessly (I had not previously used Chrome on the device I was using to acces the landing page).

Then, about a week ago, Chrome stopped loading properly (the page would load every menu expanded, yet no pages would load when selected) and Firefox now works flawlessly.

[NumberMuncher]

Thanks all for the suggestions! Before resetting the router, I rebooted it from the app and was able to see everything after logging in on a browser I cleared the cache from. The old 'turn it off and turn it on again' did the trick.

[FURRYe38]

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡

[NumberMuncher]

Will definitely do that, thanks!