SNMP MIBs For Cable Modems

[sp45895]

Hello,

I work for an ISP and we are looking to configure Netgear modems via SNMP but do not have access to MIB files and documentation. Is this something that is available on the support site?

Thanks

[plemans]

instead of the public forums, try this route: 

https://www.netgear.com/service-providers/contact-us/CableMSO.aspx

[sp45895]

Thanks for that link.

I have filled the form out twice over the past couple weeks but we still have not received a response. Does it take a while for requests to get processed?

[plemans]

Not sure because I've never done it. 

@vkdelta Any ideas? 

[vkdelta]

did you provide correct email and came from known ISP?

Please DM me your email and ISP information and what you are looking for.