Orbi WiFi 7 RBE973
Reply

Some devices can connect to the wifi, others cannot

jd13
Follower

Some devices can connect to the wifi, others cannot

I attempted to reset my modem last night due to a security email I received from work about wireless internet modems being at risk.  When the modem came back online, only about half the devices in my house could connect.  2 of the 4 iphones could connect.  playstation cannot connect, etc.  

I unplugged it again and waiting for about 60 seconds and attempted to boot it back up.  this has always worked in the past.  now I cannot get all of our devices online.

Comcast ran a scan from their end and said everything looked good.  

what else can I check/do?

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: Some devices can connect to the wifi, others cannot

You may need to tell those devices that can connect to forget the wireless network then try to reconnect again.

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 520 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7