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Struggling to set up port forwarding for my BBQ Guru CyberQ

Jayshann
Aspirant

Struggling to set up port forwarding for my BBQ Guru CyberQ

I have a Netgear Model C7000 router.  I also have a BBQGuru wifi Temperature controller for my outdoor grill.  My controller pairs perfectly with my router, but I need to set up port forwarding to operate my temperature controller remotely.  I have tried to set up this connection a couple of times but I keep getting the same error...

 

The specified port(s) are being used by other configurations. Please check your configurations of USB Readyshare, Remote Management, Port Forwarding, Port Triggering and UPnP Port Mapping table.

 

I know I can change the port values on my controller but I can't seem to figure out which to change.  I have tried a couple different things.  Any help would be truly appreciated.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 8
antinode
Guru

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

> [...] BBQGuru wifi Temperature controller [...]

   Any particular model?  Is a User Manual available in some already
known location?

> [...] I need to set up port forwarding to operate my temperature
> controller remotely.

   Perhaps.  Many remotely controlled gizmos don't need it.

> I have tried to set up this connection a couple of times but I keep
> getting the same error...

   What, exactly, are you specifying in this troublesome port-forwarding
rule?

> I have tried a couple different things.

   Not a very detailed (or useful) description of anything.

> BBQ guru1.png

   Is this a Web interface of the gizmo itself?  This would seem to be
consistent with a need for port forwarding.  How were all those
"192.168.101.x" addresses determined?  I would not expect to see any
"Static" addresses with "DHCP Client  On", unless the gizmo itself fills

in the values.  The "Static DNS Address" looks particularly unlikely.

   What's the LAN address of your router?

> HTTP Port  800

   Are you specifying that port in your Web browser URL (":800") when
you talk to this thing, or is that port used only by the app?

Message 2 of 8
Jayshann
Aspirant

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

All of the numbers were preset.  I changed the port to 800, it was orginally set at 80.  I heard that might be a problem.

Message 3 of 8
Jayshann
Aspirant

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

My BBQ Guru version is 3.1...

They have a video instruction

https://www.youtube.com/watch?v=80XXbxrdggQ

 

Can't get the set up to work on my Netgear

Message 4 of 8
Jayshann
Aspirant

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

Sorry yes that is a web interface of the device itself

Message 5 of 8
antinode
Guru

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

>    What, exactly, are you specifying in this troublesome port-forwarding
> rule?

   Still wondering.

> They have a video instruction
> [...]

   No, thanks.  I'm willing to look at a manual, but not sit through
some movie which I can't skim.  Unless I get seriously bored someday.

Message 6 of 8
Jayshann
Aspirant

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

I guess my problem is that no matter what port I use it says that it is in use.

Message 7 of 8
antinode
Guru

Re: Struggling to set up port forwarding for my BBQ Guru CyberQ

> I guess my problem is that no matter what port I use it says that it is
> in use.

   My problem is that I can't guess what you're actually doing which
fails.

> >    What, exactly, are you specifying in this troublesome port-forwarding
> > rule?
>
>    Still wondering.

   Still true.

Message 8 of 8
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