Orbi WiFi 7 RBE973
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Top ether net port has never worked.

jjs2955
Initiate

Top ether net port has never worked.

The top ether net port has neve worked for internet connection to my laptop. The bottom port works. 

 

Is the top port a special port to connect to something I have no idea what? Or, it the unit defective from the get go?

 

 

 

 

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 4
plemans
Guru

Re: Top ether net port has never worked.

The top port isn't anything special. Its just 2 ethernet connections. 
if one doesn't work, it could be defective, the pins could be bent, or some other issue. 

Is it still within warranty? 

Or you could just buy a cheap unmanaged switch to connect to the bottom port to expand your port options. 

Message 2 of 4
jjs2955
Initiate

Re: Top ether net port has never worked.

Thanks. That's what I thought. Out of warranty and never needed two port until now. Was hoping I could link in a swtich or string them like USB. 

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 3 of 4
plemans
Guru

Re: Top ether net port has never worked.

should be able to without issues. 

Message 4 of 4
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