c6300 5g band turns off

[frsh444]

After 10 months of no issues, now my 5g band turns off overnight. The  only way to get it working again is to turn off both wireless radios. Turn off the modem. Unplug the power adapter, Wait for 5 minutes. Turn on the modem, wait for a minute or so and then turn on both the 5G and 24.G bands.  This is the only recourse that I have to have my 5G wireless working again.

  I keep seeing issues with this modem and 5g. I wonder if there is a solution. I'm with Cox.

[DarrenM]

Hello frsh444

I would check to see for some reason that a schedule has not been set up you can find this in Advanced-Security-Schedule this can shut down the wireless at certain times. Also you may want to try a factory reset on the device some setting could be off in the modem but doing this you will have to set up everything again on the modem.

DarrenM