- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
c7800 drops zoom calls
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
c7800 drops zoom calls
Hello!
Hoping someone knows the answer to this - we recently upgraded our modem to the c7800 - it's great for xbox games but when I do a zoom call almost without fail I get dropped. Any ideas??
Best,
Eli
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: c7800 drops zoom calls
Are you using the 2.4ghz or the 5ghz?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: c7800 drops zoom calls
It happens when I am on either channel
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: c7800 drops zoom calls
does it happen if you're hardwired in?
what speeds upload do you pay for?
when you're dropped, does everyone elses picture look fine? and do others reports anything about your video?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: c7800 drops zoom calls
@aquagrip wrote:
Hello!
Hoping someone knows the answer to this - we recently upgraded our modem to the c7800 - it's great for xbox games but when I do a zoom call almost without fail I get dropped. Any ideas??
Try asking in the right section for your device. The c7800 is not one of Neatgear's Mobile Routers, Hotspots & Modems.
Cable Modems & Routers
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more