netgear genie app crashing on iPhone after update

[becnap]

Please help.  My netgear genie app automatically updated yesterday on my iphone 6 and now crashes everytime I log in.  It was working fine yesterday before the update.  I need to get into to unblock some devices.  How do I fix this issue.  I can't not get in and leave devices blocked. 

Can I put the old app back on some how?  It was working fine.

I have tried removing and reinstalling app on my phone.  I have updated my iphone software which is iOS 10.2.1

Please help asap.

Thank you

[Wooldata]

I have exactly the same problem. I cannot manage my network. Please investigate and resolve ASAP

[OLs]

Same problem...

[DarrenM]

Hello everyone

What Iphone model are you guys using and what version of IOS so I can report this issue. You can also access your router by opening a web browser and then putting in 192.168.0.1 this will get you into the router settings.

DarrenM

[OLs]

Using IPhone 6 ios 10.21 (14D27)

[Wooldata]

iPhone 7 iOS 10.2.1

[DarrenM]

Thank you for this info the engineers have it listed as a known issue and are working to fix the problem.

DarrenM

[becnap]

Mine is iphone 6 with iOS 10.2.1 

Please resolve asap, it has already been over a week

[rondamom]

I'm having the same issue...It used to be such a handy app.  Now, it's useless.