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problems connecting my cellphone to my CM600 cable modem

Tman77
Tutor

problems connecting my cellphone to my CM600 cable modem

Suddely I can no longer access my network with my cellphone. I get a pop up that says “This device is blocked by Access Control in the router”. However I can still access my “guest network”. Every other device in our home can log on to the network with no problem. I have tried all the usual measures. Rebooting…etc.

Any thoughts?? Thank you my cellphone is a Galaxy S20 FE 5G and until yesterday had no problems accessing my regular network 

Message 1 of 6

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Tman77
Tutor

Re: problems connecting my cellphone to my CM600 cable modem

Yes its Model CAX30, I appreciate your help. I’ll give it a try 

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Message 5 of 6

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plemans
Guru

Re: problems connecting my cellphone to my CM600 cable modem

The CM600 is a modem only device and has no routing/access control.

What router do you have? 

Have you gone into access control and set your phone as allowed?

Message 2 of 6
Tman77
Tutor

Re: problems connecting my cellphone to my CM600 cable modem

Thanks for responding. Sorry we actually have the AX6 WiFi Cable Modem Router. How do I get to Access Control?
Message 3 of 6
plemans
Guru

Re: problems connecting my cellphone to my CM600 cable modem

AX6 isn't a model. 

If its a combo device its probably the CAX30 or CAX80. 

 

https://kb.netgear.com/24830/How-do-I-use-access-control-to-allow-or-block-devices-from-accessing-th...

 

Message 4 of 6
Tman77
Tutor

Re: problems connecting my cellphone to my CM600 cable modem

Yes its Model CAX30, I appreciate your help. I’ll give it a try 

Message 5 of 6
Tman77
Tutor

Re: problems connecting my cellphone to my CM600 cable modem

Thank you for your help. This worked, I really appreciate it!
Message 6 of 6
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