Reply

routerlogin says I may not be connected to wifi

jeffciaGA
Aspirant

routerlogin says I may not be connected to wifi

I am trying to login to routerlogin.net to connect to my AC1750 WiFi Cable Modem C6300, but it says I may not be connected to wifi.  

I tried clearing my cache in Chrome and restarted the laptop, but I am still not getting in.  

Any advice would be appreciated! 

Message 1 of 4
FURRYe38
Guru

Re: routerlogin says I may not be connected to wifi

Does wire connected to the modems web page show same thing? 

Has a power OFF of the modem for 1 minute then back ON been performed? 

 

Might try a full on factory reset and setup from scratch. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK853 (Router Mode) | and R9000 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 4
jeffciaGA
Aspirant

Re: routerlogin says I may not be connected to wifi

This was quite strange! I tried my windows 10 box, cleared cache on Chorme, rebooted - nothing.
I tried my Android phone, cleared cache on Chorme, rebooted - nothing.
My son tried from his iPhone and got through and was able to reset the PW for the router and the WiFi.  

Still no idea why it did not work from the other devices though. Any insight?

TIA

Jeff C

Message 3 of 4
FURRYe38
Guru

Re: routerlogin says I may not be connected to wifi

Might try forgetting the wireless SSID then disable the wifi radio on the devices for 5 seconds then back ON. Then try to reconnect...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK853 (Router Mode) | and R9000 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 253 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E