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unable to do firmware upgrade on wnr2000v3 cable modem

rmummaw
Follower

unable to do firmware upgrade on wnr2000v3 cable modem

Received an email from Netgear saying that new firmware had been released for my cable/modem. Went to the link and downloaded it, but cannot find the page in Mac Genie where you upgrade firmware. Also, the instructions say to open the router/modem at 192.168.1.1, but only 192.168.0.1 works for me. I have also read that only my ISP can do this, but if that's the case, why did Netgear email me the info about new firmware??

 

Thanks for any help you can offer.

Ron

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: unable to do firmware upgrade on wnr2000v3 cable modem

Hello rmummaw 

 

This was a mass email about all products with cable modems it is done via the ISP.

 

DarrenM

Message 2 of 6
BevClapham
Aspirant

Re: unable to do firmware upgrade on wnr2000v3 cable modem

I received an email to download the new Firmware. I did and now my wireless printer will not print from my computer. Can someone please help me to get it working again?

 

Thank You!

Bev 

Message 3 of 6
DarrenM
Sr. NETGEAR Moderator

Re: unable to do firmware upgrade on wnr2000v3 cable modem

Hello BevClapham

 

What is the model of your product?

 

DarrenM

Message 4 of 6
BevClapham
Aspirant

Re: unable to do firmware upgrade on wnr2000v3 cable modem

The model number is WNR2000V3

Message 5 of 6
DarrenM
Sr. NETGEAR Moderator

Re: unable to do firmware upgrade on wnr2000v3 cable modem

Have you tried to connect the printer to the PC and reconfigure the wireless settings?

 

DarrenM

Message 6 of 6
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