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[2023] Latest Firmware Update for Netgear M2 - MR2100

drego85
Aspirant

[2023] Latest Firmware Update for Netgear M2 - MR2100

Hello,
I own a Netgear MR2100-100EUS which has not received firmware updates for thre years now.


Versione hardware: 1.0
Versione firmware: NTGX24_10.17.08.00
Versione del modem: SDX24_10.25.00.06
Versione GUI: MR2100-100EUS_04.02.171.00
Versione PRI: 05.04
Data build firmware: 2020/08/21

 

But I find, even on this forum, different information that the latest firmware should be 10.19.x.x.

 

I have tried updating the firmware via 4G network, via Off-Load Ethernet but the router keeps telling me that there are no updates or it crashes the check.

 

Can you kindly tell me what is the latest firmware version?

 

Thanks
Andrea

Message 1 of 12
drego85
Aspirant

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

Hi,
can any one tell me what is the latest firmware version for MR2100-100EUS?

Message 2 of 12
drego85
Aspirant

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

cc @JohnPeng  thanks!

Message 3 of 12
JohnPeng
NETGEAR Expert

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

The latest release for MR2100-100EUS should be 10.19.03.00 with PRI 06.00.

 

Thanks

John

Message 4 of 12
drego85
Aspirant

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

Thank you, can you help me understand why my modem is not updating? Any sudgestion?
Message 5 of 12
drego85
Aspirant

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

I just reset my device, SIM-free and connected via Ethernet to my fiber network.

 

Firmware Version: NTGX24_10.17.08.00
Up to date - Last checked 9/6/23 12:12 AM

 

Verification seems to run correctly (even the date is correct), but it does not detect any updates!

 

Any help?

Thanks

Message 6 of 12
drego85
Aspirant

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

I tried to do other others test (Off-Load Ethernet, Off-Load WiFi, Change DNS, Change 4G Mobile Telephone Operator, multiple reset, etc.) but nothing changed.

 

My Netgear M2 does not detect any updates! 😞

 

@JohnPeng what other tests can I do? Can you help me?

 

Thanks
Andrea

Message 7 of 12
JohnPeng
NETGEAR Expert

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

I checked the release history for MR2100-100EUS. The latest FW release 10.19.03.00 and PRI 06.00 is for supporting a new component due to EOL of the old part. The release is not affecting the devices using old FW release 10.17.08.00. 

 

Thanks

 

John

Message 8 of 12
JohnPeng
NETGEAR Expert

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

Checked internally and we decides to release the last FW 10.19.03.00 with PRI 06.00 to the public today. The main changes in the release is to increase the Home and Back button sensitivity.

 

If you are happen with current release performance, you can decide not to upgrade to the new release.

 

Thanks

John

Message 9 of 12
drego85
Aspirant

Rif.: [2023] Latest Firmware Update for Netgear M2 - MR2100

Thank you very much @JohnPeng,
very kind indeed!

 

I confirm that I was able to update my M2.

 

Some bugs remained in the Web GUI, that's why I was hoping for a new update after three years.

 

I hope Netgear will continue to support this router and decide to make the changelogs and firmware public.

 

From a product that costs 400euro one expects a good level of attention to software!

Message 10 of 12
BlueMist
Aspirant

Re: [2023] Latest Firmware Update for Netgear M2 - MR2100

I bought MR2100 in 2022 and not a single firmware update yet from Netgear. Either they think the product is superior or doesn't require any further improvements and bug fixes...

Message 11 of 12
JohnPeng
NETGEAR Expert

Re: [2023] Latest Firmware Update for Netgear M2 - MR2100


@BlueMist wrote:

I bought MR2100 in 2022 and not a single firmware update yet from Netgear. Either they think the product is superior or doesn't require any further improvements and bug fixes...


Could you please capture a model.json file and send email to me at jopeng@netgear.com with your community ID for easy reference.

 

Thanks

Message 12 of 12
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