Aircard 785S stuck in loop after update

[jeremy-johnson]

My AirCard 785S seems to be stuck in a loop after doing an update.

The screen comes on for a few seconds, displaying NETGEAR AirCard, and the light goes blue but it then siwtches of and repeats this process for hours and hours.

Ive tried taking the battery and just using USB power but same problem.

[DarrenM]

Have you tried to factory reset the unit by holding the reset button for 10 seconds.

Darrenm

[jeremy-johnson]

Thanks Darrenm,

I can't get the screen to show me the factory reset option, it just keeps going round and round with the screen coming on for a few seconds or the LED light flahses blue/red.

Anything else I can try?

[DarrenM]

I would suggest contacting support at this point.

http://www.netgear.com/support/contact.aspx

DarrenM