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Forum Discussion
Solved
Can not access either the Nighthawk mobile app or web browser.
Just purchased a unlocked nighthawk M1 router Telstra version from taobao. I am in Taiwan using the Tstar telecom (formerly known as Vibo). Firstly I can access the setting up pages from either 'th...
Thank for your reply.
I have solved this problem already.
The reason for my problem is because the old firmware of T1 can not recognize my Tstar telecom.
So I use other sim card to upgrade the firmware of T1 and then it can recognize my Tstar telecom.
Hi BoyscoutYang
Welcome to NETGEAR Community!
Can you please provide first the exact model of your NETGEAR device?
You mentioned, when you attempt to access the router settings page via web browser, it asked for the username and password. Please use "admin" as the username and password.
Regards,
Blanca
Community Team
Thank you for replying.
As I have mentioned, the exact model is nighthawk M1 router Telstra version (MR1100 Telstra) unlocked.
There is nothing but menu bar when accessing the router settings page of web browser.
The settings page did not ask for the username and password shown as the attachment.
The menu bar did not work when pressing it.
