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Forum Discussion

akernell's avatar
akernell
Follower
Nov 11, 2020

Code 3

Hi everyone,   My MR1100 keeps shutting off on its own and now every time I try to turn it on, I get the error, "Code 3 Remove Battery and USB". Does anyone know how to fix this?  
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Feb 14, 2021

Hi Lrichard


I have sent you a message. Please check your inbox.


Regards,
Blanca
Community Team

Jivee's avatar
Jivee
Aspirant
Jan 23, 2022
Please share this solution or explanation to the other people with this problem. Thank you.
  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Jan 23, 2022

    Code 3 means the battery is not compatible with the device. If you would like to replace the M1 battery, please visit the link below. Some batteries sold on ebay or amazon are not compitable even though they have the same rating.

     

    https://www.netgear.com/home/mobile-wifi/hotspots/mhbtr10/

     

    It is out of stock right now. Will be restocked soon.

     

    Thanks