Data Usage Nighthawk M1 again

[PPolly]

Have updated my router and it is now showing "detecting service" instead of data usage. I had installed version 12.06.02.00

I know this has been a problem in the past but the prior solution is now outdated as my device wont let me download the version suggested in that solution.  HELP

[IrvSp]

You are in the wrong forum. This is a Netgear Nighthawk Wireless Router forum. Go back to Community, then select HOME, and chose which fits your problem. Can't even tell you which to use as the subject mentions M1 and the footer is completely different. None are Nighthawk wireless routers.

[PPolly]

This is the router I have, DGND3709v1

[Blanca_O]

Hi @PPolly

Welcome to NETGEAR Community! 

Can you please confirm first the model number of your NETGEAR device? Do you have a ADSL modem/router? 

Regards, 
Blanca 
Community Team
 

[PPolly]

Hi Bianca, I have a DGND3700v1, wireless nighthawk ist model

[PPolly]

Sorry, confused my two netgear routers, the mobile nighthawk M1 is the one I am having trouble with even though I have updated with the latest Telstra firmware patch

[michaelkenward]

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@PPolly wrote:

Sorry, confused my two netgear routers, the mobile nighthawk M1 is the one I am having trouble with even though I have updated with the latest Telstra firmware patch

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That's one of the Mobile Routers, Hotspots & Modems. You might get better and quicker replies, and find other answers, over in the appropriate section:

Mobile Routers, Hotspots & Modems

[Blanca_O]

Hi @PPolly

Kindly check APN settings if it is set for Telstra Internet. 

Regards, 
Blanca 
Community Team