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Data Usage Nighthawk M1 again

PPolly
Tutor

Data Usage Nighthawk M1 again

Have updated my router and it is now showing "detecting service" instead of data usage. I had installed version 12.06.02.00

I know this has been a problem in the past but the prior solution is now outdated as my device wont let me download the version suggested in that solution.  HELP

Model: DGND3700v1|N600 WIRELESS DUAL BAND GIGABIT ADSL2+ MODEM ROUTER
Message 1 of 8
IrvSp
Master

Re: Data Usage Nighthawk M1 again

You are in the wrong forum. This is a Netgear Nighthawk Wireless Router forum. Go back to Community, then select HOME, and chose which fits your problem. Can't even tell you which to use as the subject mentions M1 and the footer is completely different. None are Nighthawk wireless routers.

Message 2 of 8
PPolly
Tutor

Re: Data Usage Nighthawk M1 again

This is the router I have, DGND3709v1
Model: DGND3700|N600 WIRELESS DUAL BAND GIGABIT ADSL2+ MODEM ROUTER
Message 3 of 8
Blanca_O
NETGEAR Moderator

Re: Data Usage Nighthawk M1 again

Hi @PPolly

 

Welcome to NETGEAR Community! 

 

Can you please confirm first the model number of your NETGEAR device? Do you have a ADSL modem/router? 

 

Regards, 
Blanca 
Community Team
 

Message 4 of 8
PPolly
Tutor

Re: Data Usage Nighthawk M1 again

Hi Bianca, I have a DGND3700v1, wireless nighthawk ist model

Message 5 of 8
PPolly
Tutor

Re: Data Usage Nighthawk M1 again

Sorry, confused my two netgear routers, the mobile nighthawk M1 is the one I am having trouble with even though I have updated with the latest Telstra firmware patch

Model: MR1100|Nighthawk M1 Mobile Router
Message 6 of 8

Re: Data Usage Nighthawk M1 again


@PPolly wrote:

Sorry, confused my two netgear routers, the mobile nighthawk M1 is the one I am having trouble with even though I have updated with the latest Telstra firmware patch


That's one of the Mobile Routers, Hotspots & Modems. You might get better and quicker replies, and find other answers, over in the appropriate section:

Mobile Routers, Hotspots & Modems

Message 7 of 8
Blanca_O
NETGEAR Moderator

Re: Data Usage Nighthawk M1 again

Hi @PPolly

 

Kindly check APN settings if it is set for Telstra Internet. 

 

Regards, 
Blanca 
Community Team

Message 8 of 8
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