NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
How to get the unlock code prompt on AT&T Nighthawk MR1100
I have a AT&T Nighthawk MR1100 through OTR Mobile. They are switching to T-Mobile based service so I had to get the unlock code and a T-Mobile post paid SIM. When I put the T-Mobile SIM in and power i...
Hello prakaz
Welcome to the community!
Another option you may do is to reflash the firmware of the router.
Meaning, download the firmware once again and upload it again on the router.
After firmware reflash, reset the router by using a paperclip for 10 seconds.
Once done, reconfigure the router manually and see if you'll be able to see the options.
I understand all of those things but they have treated their customers like crap this past month. Weekly updates on what they were doing would be helpful. Time frames of expectations would be nice. They made promises they couldn't keep. Plain and simple. "Morgan" also promised me that I'd have my unlock code in a hopefully a few days but it could be as long as 10 days (that was March 17).
Beyond that, when they realized that they couldn't perform as promised, how about offering the TMOBILE devices at a discounted rate. Or releasing the devices from their ATT account such that individuals could request them. Or offer a discounted refund to ship the nighthawk back to them so we can buy the next device. You seem not as frustrated, but I've been without Internet (other than my cell phone) since March 14 due to a "billing error" that Morgan said they "couldn't fix".
I also was directed to DC-unlocker and refuse to use a website that shady.
I have no sympathy for the company as they have been telling their customers lies since the beginning of March. They only decided to show some honesty towards the end when it was really too late and majority of people had switched. Unfortunately for everyone it seems as if OTR might have the best plan. Although if it doesn't work what is the point in having them??
I have been looking into other companies. I noticed infiniteLTE seemed to have a decent plan. I haven't seen many others.
Beyond that, when they realized that they couldn't perform as promised, how about offering the TMOBILE devices at a discounted rate. Or releasing the devices from their ATT account such that individuals could request them. Or offer a discounted refund to ship the nighthawk back to them so we can buy the next device. You seem not as frustrated, but I've been without Internet (other than my cell phone) since March 14 due to a "billing error" that Morgan said they "couldn't fix".
I also was directed to DC-unlocker and refuse to use a website that shady.
I have no sympathy for the company as they have been telling their customers lies since the beginning of March. They only decided to show some honesty towards the end when it was really too late and majority of people had switched. Unfortunately for everyone it seems as if OTR might have the best plan. Although if it doesn't work what is the point in having them??
I have been looking into other companies. I noticed infiniteLTE seemed to have a decent plan. I haven't seen many others.
I don't disagree. There's a lot OTR Mobile could have done to lessen the impact of this situation. It's unfortunate they didn't do more.
It will be interesting to see how they fare going forward...