Lost PW for Netgear Mobile App

[tas99]

I forgot the password to my Netgear Mobile App and can't find a way to recover it. The "Forgot Password" link takes me to a list of hardware but nothing about the mobile app. I tried deleting it and reloading but no success. If I remember correctly I first used it by way of a one-time e-mail password.

Any help would be greatly appreciated.

Tom

[Blanca_O · Accepted solution]

Hi @tas99

May we please know the exact model number of your NETGEAR Mobile Router?

Please try logging in via the Mobile Router Web UI and use the default admin password.

AirCard Mobile Hotspot and Mobile Router Login Information
https://kb.netgear.com/23379/

Regards,
Blanca
Community Team

[Blanca_O · Accepted solution]

Hi @tas99

May we please know the exact model number of your NETGEAR Mobile Router?

Please try logging in via the Mobile Router Web UI and use the default admin password.

AirCard Mobile Hotspot and Mobile Router Login Information
https://kb.netgear.com/23379/

Regards,
Blanca
Community Team