Blanca
Community Team
Hi
\n
There's a 2 minute timer for ethernet port. We shut Ethernet port down after 2 min if not in use to save battery.
\n\n
You may need to have the ethernet cable in the device during power up. Otherwise the device powers up, wait for 2 mins then shuts down the ethernet port.
\n\n
Kindly disable Ethernet standby in the Web UI. Go to Settings > Setup > Mobile Router Setup > Ethernet Standby > select Disabled > Apply
\n\n
Regards,
Blanca
Community Team
Hi Drail14me
\n\n\n\n
I have sent you a message. Please check your inbox.
\n\n\n\n
Regards,
\nBlanca
\nCommunity Team
\n
Hi Drail14me
\n\n\n\n
I just want to check if you were able to update the firmware to NTG9X50C_12.06.39.00
\n\n\n\n
Regards,
\nBlanca
\nCommunity Team
\n
Yes, took about 3 hours to download but I did get the firmware update. However, that did not resolve the issue. I get get a not connected or unplugged notice on my MacBook and on my PC when I connect to the Ethernete port on the MR1100.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-06-22T20:15:03.156-07:00","lastPublishTime":"2021-06-22T20:15:03.156-07:00","metrics":{"__typename":"MessageMetrics","views":4262},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:42":{"__typename":"Rank","id":"rank:42","position":32,"name":"Aspirant","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:960159":{"__typename":"User","id":"user:960159","uid":960159,"login":"wenming","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-23T16:15:12.723-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:ejquo23388/user:960159"},"ModerationData:moderation_data:2111133":{"__typename":"ModerationData","id":"moderation_data:2111133","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2111133":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:960159"},"id":"message:2111133","entityType":"FORUM_REPLY","eventPath":"category:en-home-mobile-solutions/category:English/community:ejquo23388board:aircard/message:2067899/message:2111133","revisionNum":1,"uid":2111133,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:aircard"},"parent":{"__ref":"ForumReplyMessage:message:2108670"},"conversation":{"__ref":"Conversation:conversation:2067899"},"subject":"Re: MR1100ATT ethernet port not working","moderationData":{"__ref":"ModerationData:moderation_data:2111133"},"body":"Try power on your MR1100 using a powerbank with 2A output. Then connect though ethernet port.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"95","kudosSumWeight":0,"postTime":"2021-06-29T19:12:05.076-07:00","lastPublishTime":"2021-06-29T19:12:05.076-07:00","metrics":{"__typename":"MessageMetrics","views":4197},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2113574":{"__typename":"ModerationData","id":"moderation_data:2113574","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2113574":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:622756"},"id":"message:2113574","entityType":"FORUM_REPLY","eventPath":"category:en-home-mobile-solutions/category:English/community:ejquo23388board:aircard/message:2067899/message:2113574","revisionNum":1,"uid":2113574,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:aircard"},"parent":{"__ref":"ForumReplyMessage:message:2108670"},"conversation":{"__ref":"Conversation:conversation:2067899"},"subject":"Re: MR1100ATT ethernet port not working","moderationData":{"__ref":"ModerationData:moderation_data:2113574"},"body":"Hi Drail14me
\n\n\n\n
Kindly access M1 settings page and check the following:
\n\n\n\n
- Go to Setup > Router Setup > under TETHERING section, select Charge Only.
\n\n- Go to Setup > Router Setup > Ethernet Standby option, select Disabled.
\n\n\n\n
Regards,
\nBlanca
\nCommunity Team
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Nowhere under \"Setup > Mobile Router Setup\" is there any options or mention of Tethering. I can't find any options for \"Tethering\" anywhere in the \"Setup\" menus.
I have Ethernet Standby disabled.
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